Shipping to Santiago and export from Santiago, Dominican Republic

Where we serve in Santiago

The provincial capital, Santiago de los Caballeros, is the second-largest city in the country, with municipalities including Tamboril, Licey al Medio, Villa González, Jánico, San José de las Matas, Navarrete and Baitoa. Tamboril and the surrounding countryside are known for cigars, while San José de las Matas is a cool mountain town. We deliver across the city, the industrial parks and the rural communities.

Ports and airports for Santiago

Cibao International Airport (STI) is inside the province, so air cargo has a direct gateway. For ocean freight, Santiago has no port of its own, and containers normally come through Puerto Plata, which is the closest, or through Caucedo near Santo Domingo, followed by a trucking leg on the highway. We choose by the carrier, the cargo and the schedule, and we confirm at booking.

The local economy and what moves through Santiago

Free-zone manufacturing and cigar production anchor the economy, with textiles, medical devices, electrical components and packaging in the industrial parks. Tobacco farming, agribusiness, commerce, universities, health services and a large retail sector add to the mix, and many exporters and importers are based here. Premium cigars are among the best-known Dominican exports.

Importing to Santiago from anywhere in the world

Manufacturers import raw materials, machinery, components and packaging; retailers and distributors bring in stock; and families receive barrels, boxes, vehicles and household moves. Cargo clears customs and is trucked to the industrial park, the warehouse or the home. We coordinate the paperwork with free-zone operators when needed.

Exporting from Santiago to the world

Cigar makers, free-zone factories and agricultural producers export through Puerto Plata, Caucedo or STI. We handle pickup in the province, the booking, the invoice and packing list, the export declaration and any certificates the destination requires, and we advise on packing sensitive products such as tobacco.

Pickup and delivery across Santiago

Santiago is a busy province, and the planning depends on where the cargo is going. Industrial parks and free zones have gate procedures, receiving docks and appointment windows. Downtown Santiago has heavy traffic and tight streets, and the road between Santiago and the coast or Santo Domingo carries a lot of trucks every day. In Tamboril, Jánico and San José de las Matas the roads are narrower and sometimes steep. We ask for the exact site, the receiving contact and the access conditions, and we schedule trucks so that a delivery does not sit in traffic waiting for a dock that is not open.

Getting your Santiago shipment ready

Importers should send the invoice, the packing list, the product descriptions and any permits as early as they can, and tell us the receiving dock and hours. Cigar makers and other exporters should tell us the product, the destination and the packaging, because tobacco has specific rules in many countries, and we will help you check them before you ship. Free-zone companies should give us the zone operator's procedures. Families sending barrels or vehicles should provide a clear delivery sector and the name of the receiver.

Frequently asked questions