
Customs · DGA brokerage
Customs clearance in the Dominican Republic
Customs is where most delays and unexpected costs happen. Our brokerage team reviews your documents before the cargo leaves origin, classifies your goods correctly, calculates duties and ITBIS in advance and files with the Dirección General de Aduanas (DGA) so your shipment is released quickly.
- ITBIS
- 18%
- Duties
- 0–20% typical
- Release
- 1–3 business days
How Dominican import taxes are calculated
Duties are calculated on the CIF value (cost of goods + insurance + freight). The duty rate depends on the HS code, usually between 0% and 20%, and goods from the United States and Central America may qualify for reduced rates under CAFTA-DR with a certificate of origin. ITBIS of 18% is then applied on the CIF value plus duties. Some products, like alcohol, tobacco and vehicles, also pay selective consumption tax.
Permits for regulated products
Some goods need approval from a government agency before they can be imported:
- Medicines, cosmetics and medical devices — DIGEMAPS (Ministry of Public Health)
- Food, plants and animal products — Ministry of Agriculture
- Telecommunications equipment — INDOTEL
- Chemicals and controlled substances — specific ministry permits
Why shipments get held
Mismatched invoices and packing lists, vague descriptions, undervaluation, missing RNC or cédula, and regulated goods without a permit are the most common reasons. Our pre-shipment review catches these issues before they cost you storage fees in port.
Frequently asked questions
Can you clear cargo shipped by another company?
Yes. We offer customs brokerage as a standalone service for cargo arriving at any Dominican port or airport.
Do I need an RNC to import?
Businesses import with their RNC. Individuals can import personal goods with their cédula or passport.
How long does customs clearance take?
With complete documents, most shipments are released in 1–3 business days. Physical inspections can add 1–2 days.
How much does it cost to ship a container to the Dominican Republic?
There is no single price. The cost depends on the container type (20', 40', 40' high cube, reefer), the origin port, the destination port (Caucedo, Río Haina or Puerto Plata), current ocean carrier rates and surcharges, whether you need pickup or door delivery, customs clearance, and insurance. Send us the details through the quote form and a freight agent will price your specific shipment.
What documents does DGA require for imports?
The Dirección General de Aduanas (DGA) typically requires a commercial invoice, a packing list, the bill of lading (ocean) or air waybill (air), and the importer's RNC (companies) or cédula/passport (individuals). Some goods also need permits from other agencies. Requirements change, so always confirm with DGA at aduanas.gob.do or ask us before you ship.
How long does ocean or air freight take?
Transit times are estimates only and vary by carrier schedule, port congestion, weather and customs. As a guide, ocean freight from Florida is roughly 4–8 days port to port, from the US Northeast roughly 7–18 days, from Europe roughly 14–22 days and from Asia roughly 30–45 days. Air freight is usually 1–4 days. Customs clearance and inland delivery add time.
Can I ship a car to the DR?
Yes. Vehicles can travel by RORO (driven onto the ship) or inside a container. You will need the original title, the bill of sale and a copy of your ID. The DR has import rules for vehicles, including age limits and taxes calculated by DGA, so check eligibility before you buy or ship. Share the year, make and model in the quote form and we will advise.
What is LCL vs FCL?
LCL (less than container load) means your cargo shares a container with other shippers and you pay for the space you use. It suits smaller shipments. FCL (full container load) means you book a whole 20' or 40' container for your cargo only. It is usually more cost-effective for larger volumes and moves with fewer handling steps.
How do I export from the DR or a free zone?
You need a commercial invoice, a packing list, the exporter's RNC, and an export declaration filed with DGA. Free-zone companies also follow the procedures of their free-zone operator and the Consejo Nacional de Zonas Francas de Exportación. Food, plant and animal products may need phytosanitary or health certificates. We coordinate booking, documents and loading at Caucedo, Río Haina, Puerto Plata or the airports.
What can't I ship?
Prohibited and restricted items include weapons and ammunition, illegal drugs, explosives and flammable liquids, counterfeit goods, and some chemicals. Lithium batteries, perfumes, aerosols, medicines and food often have special rules, especially by air. If you are unsure about an item, describe it in the quote form or ask us on WhatsApp before you pack.
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No rate sheets
What affects your price
Every shipment is priced on its own details. These are the factors a freight agent looks at when preparing your quote.
Estimate volume and weightMode of transport
Ocean (LCL or FCL), air or RORO. Air is fastest; ocean is usually the most economical for heavy or bulky cargo.
Volume and weight
Ocean freight is mostly priced by volume (CBM); air freight by actual or volumetric weight, whichever is greater.
Origin and destination
The ports or airports involved, the distance, and current carrier schedules and surcharges on that lane.
Container type
A 20', 40', 40' high cube, reefer, flat-rack or open-top container each has its own cost.
Customs clearance
Duties and taxes are set by the authorities, not by us, and depend on the goods, their value and their classification.
Cargo insurance
Optional coverage is based on the declared value of your goods.
Pickup and door delivery
Collecting at your door or delivering to an address adds trucking, compared with port-to-port or drop-off.
Request a quote
Tell us about your shipment
Fill in what you know — a freight agent will review it and contact you with a quote. Prefer to chat? Message our Dominican office on WhatsApp.